Many patients find that, after collecting their new glasses, some adjustment may be necessary to ensure a comfortable fit; we have staff available during opening hours six days a week to do this for you.
Likewise, if you are unfortunate enough to damage your glasses, they can often be repaired in the Practice by our trained staff. Should however, a more complex repair be required we have an excellent off-site workshop facility which can cope with most eventualities.
This is all part of our “After-Sales Service” and we are happy to offer all adjustments at no charge, and we will always give an estimate of any costs involved with regard to repairs, before we go ahead.
You should always keep your glasses clean, and the simplest way to do this is to wash them gently in soapy water, using liquid soap (not washing-up liquid), and drying them with a soft cloth, and not paper towels. We stock a range of excellent cleaning sprays designed for handbag and pocket as well.